Welcome to Tavion Labs
These Terms of Service (“Terms”) govern your access to and use of the Tavion Labs website, products, services, and customer accounts (collectively, the “Services”). By accessing or using our website or purchasing products from Tavion Labs, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use our website or purchase our products.
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1. Eligibility
You must be at least eighteen (18) years of age to access this website, create an account, or purchase products from Tavion Labs.
By using this website, you represent and warrant that:
• You are at least 18 years old.
• You have the legal capacity to enter into this agreement.
• You will comply with all applicable federal, state, and local laws.
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2. Research Use Only
All products sold by Tavion Labs are offered solely for lawful laboratory and research purposes.
Our products are not intended for:
• Human consumption
• Medical use
• Therapeutic use
• Diagnostic use
• Veterinary use
• Cosmetic use
• Food use
Customers are solely responsible for determining whether a product may lawfully be purchased, possessed, transported, or used in their jurisdiction.
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3. Product Information
We strive to present accurate product descriptions and information. However, we do not warrant that descriptions, specifications, images, availability, or other content are complete, current, or error-free.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
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4. Orders
All orders are subject to acceptance by Tavion Labs.
We reserve the right to:
• Refuse any order.
• Limit quantities.
• Cancel orders.
• Verify customer information.
• Require additional verification before shipment.
An order confirmation does not constitute acceptance of an order.
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5. Pricing
Prices are subject to change without notice.
We reserve the right to modify pricing, promotions, discounts, and product availability at any time.
Obvious pricing errors may be corrected even after an order has been placed.
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6. Payment
Payment must be received before an order is processed unless otherwise agreed in writing.
Payments are processed through secure third-party payment providers.
Tavion Labs does not store complete payment card information.
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7. Shipping
Shipping times are estimates only.
We are not responsible for delays caused by:
• Carriers
• Weather
• Customs
• Government agencies
• Events beyond our reasonable control
Risk of loss transfers to the purchaser upon delivery to the shipping carrier, unless otherwise required by applicable law.
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8. Returns and Refunds
Returns and refunds are governed by our separate Return & Refund Policy.
Products returned without authorization may be refused.
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9. Customer Accounts
You are responsible for maintaining the confidentiality of your account credentials.
You agree to notify Tavion Labs immediately of any unauthorized use of your account.
You are responsible for all activities occurring under your account.
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10. Intellectual Property
All website content, including but not limited to:
• Logos
• Trademarks
• Product names
• Images
• Graphics
• Text
• Videos
• Software
• Website design
is owned by or licensed to Tavion Labs and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
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11. Prohibited Uses
You agree not to:
• Violate any law or regulation.
• Misrepresent your identity.
• Attempt unauthorized access to the website.
• Interfere with website security.
• Upload malicious software.
• Copy or scrape website content without permission.
• Use the website for fraudulent purposes.
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12. Disclaimer of Warranties
THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAVION LABS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
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13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAVION LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR PURCHASE OF PRODUCTS.
TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
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14. Indemnification
You agree to defend, indemnify, and hold harmless Tavion Labs and its owners, officers, employees, affiliates, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising out of:
• Your violation of these Terms.
• Your misuse of the website or products.
• Your violation of applicable law.
• Your infringement of the rights of any third party.
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15. Force Majeure
Tavion Labs shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, labor disputes, acts of government, supply chain disruptions, carrier interruptions, cyberattacks, or utility failures.
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16. Electronic Communications
By using our website, you consent to receive communications from Tavion Labs electronically, including emails regarding your account, orders, and other transactional matters.
If you separately opt in to marketing emails or text messages, you may withdraw that consent at any time using the methods provided in those communications.
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17. Privacy
Your use of the website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
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18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles.
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19. Dispute Resolution
Before filing a lawsuit, the parties agree to make a good-faith effort to resolve any dispute through informal negotiations.
If a dispute cannot be resolved informally, it shall be brought in a court of competent jurisdiction located in Sacramento County, California, unless applicable law requires otherwise.
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20. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
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21. Entire Agreement
These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and Tavion Labs regarding your use of the website and purchase of products.
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22. Changes to These Terms
We may update these Terms from time to time. Updated Terms become effective when posted on this website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
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23. Contact Information
Tavion Labs
Email: info@tavionlabs.com
Website: https://www.tavionlabs.com
If you have questions regarding these Terms of Service, please contact us using the information above.