Privacy Policy
Effective Date: July 14, 2026
Tavion Labs Privacy Policy
Tavion Labs (“Tavion Labs,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or otherwise interact with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
- First and last name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account login credentials
- Order history
- Customer support communications
- Marketing preferences
When you make a purchase, payment information is processed through our secure third-party payment processors. Tavion Labs does not store complete payment card numbers on our servers.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring websites
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Create and manage customer accounts
- Provide customer support
- Respond to inquiries
- Improve our website and services
- Detect fraud and protect website security
- Send order confirmations and shipping updates
- Send marketing communications when you have chosen to receive them
- Comply with applicable legal obligations
Email Communications
If you subscribe to our mailing list or otherwise consent to receive promotional emails, we may send information regarding:
- New product releases
- Promotions
- Educational content
- Company news
You may unsubscribe at any time using the unsubscribe link contained in our emails.
SMS Communications
If you expressly opt in to receive text messages, we may send:
- Order notifications
- Shipping updates
- Promotional offers
- Customer service communications
Providing consent to receive marketing text messages is voluntary and is not required to purchase products.
Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by following the instructions provided in the text message.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Maintain shopping cart functionality
- Improve website performance
- Analyze website traffic
- Personalize your experience
Most browsers allow you to control cookie settings through your browser preferences.
Analytics
We may use third-party analytics providers to better understand how visitors use our website and improve our services.
These providers may collect information regarding website usage through cookies and similar technologies.
How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email service providers
- Marketing platforms
- Fraud prevention services
- Customer support providers
These providers receive only the information reasonably necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill orders
- Maintain customer accounts
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information we maintain about you.
To submit a privacy request, please contact us using the information below.
Children’s Privacy
Our website is intended only for individuals who are at least 18 years of age.
We do not knowingly collect personal information from individuals under 18 years of age.
If we become aware that information has been collected from an individual under 18, we will take reasonable steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The revised version will become effective upon posting on this website with the updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us at:
Tavion Labs
Email: info@tavionlabs.com
Website: https://www.tavionlabs.com